At Dekko Consulting, we offer a comprehensive suite of services designed to support and implement Tessitura:
- Implementation & Optimization (system setup, business process improvement)
- Ticketing & CRM Strategy (patron lifecycle, segmentation, campaigns)
- Data & Reporting (T-SQL queries, dashboards, KPIs)
- Training & Change Management (user adoption, documentation)
Dekko Consulting helps arts and cultural organizations maximize Tessitura by improving ticketing operations, patron engagement, and data-driven decision-making
🔹 Services
- Tessitura health check / system audit
- Ticketing workflow optimization
- Data cleanup + governance
- Custom reporting / SQL development
- Integration support (e.g., with marketing platforms, websites)
- Staff training and onboarding
🔹 Differentiation Ideas
- Deep domain expertise (performing arts vs museums vs nonprofits)
- Strong technical depth (SQL, ETL, integrations)
- Proven revenue impact (increasing ticket sales or donor retention)
- Hybrid technical + strategic advisor
🔹 Growth Opportunities
- Build templates or accelerators (reports, dashboards, SOPs)
- Offer retainer-based support
- Create training workshops or courses
- Publish case studies or insights on Tessitura best practices